Issue reports
For map, people, search, export, backup, or interface problems.
Back to Mappamory
Contact
Tell us what happened
If you run into a problem while using Mappamory, or if you have a suggestion that deserves to be heard carefully, email us directly.
Support email
support@mappamory.comPlease keep follow-up details in the same email thread when possible, so the full context stays together.
Helpful details for issue reports
- Your iPhone model and iOS version
- Your Mappamory app version
- What you were doing before the problem happened
- Simple reproduction steps if you can reproduce it
- A screenshot if it is convenient
Reasons to contact us
Feature suggestions
Tell us the real situation where you wish Mappamory could better record a relationship, place, or memory.
Privacy questions
Ask about local data, permissions, export, backup, deletion, or related privacy concerns.
Press and partnership
Use the same email if you want to introduce Mappamory or discuss a possible partnership.